FAQ

  • Membership & How Doxandem Works
  • Stays & Immersive Experience

How does membership work?

Joining Doxandem is simple and open to everyone.
It’s based on a single monthly contribution of €10, which supports our solidarity-based community and gives you access to immersive travel experiences.

Step 1 – Sign up
Just create an account and subscribe on our website.
Membership is non-binding and can be cancelled at any time.

Step 2 – Contribute to the community
By becoming a member, you help fund local projects in our destinations and support the growth of a caring, solidarity-driven community.

Step 3 – Access immersive stays
Members can travel as often as they wish, only covering their flight and a daily contribution to their host family.

Even if you’re not ready to travel right away, your membership already helps support real projects — and prepares the ground for your future immersion.

What are the benefits of becoming a member?

Becoming a Doxandem member is about more than joining an immersive travel concept — it means being part of a caring and committed community.
Here are the main benefits:

1. Unlimited access to immersive stays

As a member, you can travel as often as you like to any of our available destinations.
You only need to cover your flight and the daily contribution to your host family.

2. Support meaningful local projects

Your €10 monthly contribution helps fund local initiatives in areas like education, health, environment, and more — with direct impact on the communities that welcome you.

3. A genuine and transformative experience

You’ll be immersed in the daily life of local families, far from mainstream tourism.
You’ll discover new cultures and ways of life from the inside, through unique shared moments.

4. Flexibility and freedom

You don’t have to travel right away.
You can become a member simply to support the solidarity projects, and travel later.
Membership is commitment-free and can be cancelled at any time.

5. A community and enriching connections

You’ll be part of a network of like-minded members.
You can connect with other travelers and share your experiences.

Why a monthly membership fee?

The €10 monthly fee is essential to how Doxandem works.
It supports a solidarity-based model and gives members unlimited access to immersive stays.

1. Building a caring community

Whether you travel or not, your membership helps grow an engaged and supportive community.
The fee helps fund local projects and strengthen our host network — ensuring authentic, long-term experiences.

2. Funding real projects in the destinations

Part of the contributions is directly reinvested in the communities that host travelers.
These funds support local initiatives in areas like education, clean water access, economic development, and environmental protection.

3. Running the project without ads or external funding

Doxandem is based on an independent model — with no ads or public subsidies.
The membership fee covers the platform’s operating costs, the development of new destinations, and communication about the project.

4. A simple, accessible, no-strings-attached model

No hidden fees: just €10/month.
Unlimited access to immersive stays.
You can pause or cancel your membership anytime.

Can I become a member without traveling?

Yes, absolutely — you can join Doxandem even if you don’t plan to travel right away.

Membership isn’t limited to immersive stays.
By becoming a member, you’re part of a collective project that supports local initiatives in the communities that host us.
Your monthly contribution helps fund real projects in areas such as education, access to clean water, family autonomy, and environmental protection.

Even without traveling, you’re part of a solidarity-based community and play a role in its development.
You can follow the progress of the projects, connect with other members, and choose to travel later if you wish.

Membership is commitment-free — everyone can choose their own level of involvement, whether as a traveler or as a supporter of local initiatives.

What is a Doxandem stay like?

A Doxandem stay is an immersive experience that takes you into the daily life of a local family.
Unlike traditional trips, this isn’t an organized stay with a fixed itinerary — it’s a genuine immersion in the life of the host community.

1. Choosing your destination & making contact

Once you’re a member, you can access the destinations offered by Doxandem.
You choose where you’d like to go and connect with the host family to exchange and prepare for your visit.

2. Booking your trip

Your plane ticket is at your own expense and must be booked by you.
Once the dates are agreed upon with the host family, you’re free to organize your arrival independently.

3. Arrival & settling in

Upon arrival, you’re welcomed by the family with whom you’ll share your stay.
There’s no hotel or tourist structure — you live in the family’s home, sharing their lifestyle, rhythm, and traditions.

4. Immersing in local life

Your daily life adapts to that of the host family.
Depending on the destination and local customs, you may:

  • Take part in household activities (cooking, gardening, crafts, fishing, etc.)

  • Discover the village or town where you’re staying

  • Connect with locals and gain a deeper understanding of their way of life

This is not a typical tourist trip — it’s a real exchange where you’re welcomed as a guest, becoming part of the family’s everyday life.

5. Financial contribution to the host family

The family is paid directly by the traveler.
This compensation, agreed upon in advance, ensures a fair and respectful exchange.

6. End of the stay & sharing your experience

At the end of your stay, you return home with a new perspective on the world — and often, strong bonds with your host family.
You’re invited to share your experience with the Doxandem community and encourage others to embark on this journey.

How are host families selected?

Doxandem’s host families are carefully chosen to ensure an authentic, respectful, and enriching experience — for both travelers and hosts.

1. A process based on trust and local recommendations

The first host families usually come from a trusted network already connected to Doxandem.
They’re recommended by local community members or identified during exploratory trips.

2. Clear selection criteria

To become a host family, several criteria are considered:

  • A suitable living environment: the family must be able to host a traveler in decent conditions, according to local standards.

  • A genuine desire to share and connect: hosting is based on a sincere willingness to share one’s daily life and culture.

  • A commitment to fair exchange: the family is paid directly by the traveler, ensuring a respectful and balanced relationship.

  • Stability and integration into the local community: the family should be known and involved in their village or neighborhood.

3. On-site visit and validation

Before being listed as a host family, an in-person visit is organized. This allows us to:

  • Present the project and clarify expectations on both sides

  • Check the hosting conditions

  • Make sure the family fully understands the exchange principles and the direct financial contribution

4. Ongoing follow-up and feedback

Once a family joins the network, follow-up continues:

  • Travelers can share their feedback

  • A regular dialogue is maintained with the family to make adjustments if needed

Doxandem is based on a flexible and human-centered model, where trust, exchange, and authenticity are at the heart of the experience.

How long does a Doxandem stay usually last?

There’s no fixed length for a Doxandem stay — each traveler is free to decide how long they wish to stay, in agreement with their host family.

That said, we generally observe the following patterns:

Short stays (1 to 2 weeks)

Ideal for a first immersion — to discover a new culture and get a taste of local life without disrupting your schedule too much.

Medium stays (3 to 4 weeks)

Allow for deeper integration and a better understanding of the host family’s daily life.

Long stays (several months)

Perfect for those who want to stay longer, contribute to a local project, or experience a true personal transformation.

Several factors can influence the duration:

  • Availability of both the traveler and the host family

  • Compatibility of expectations

  • Willingness to fully integrate into local life

Do I need to speak the local language to participate?

No, speaking the local language is not required to take part in a Doxandem stay.
However, here are a few things to keep in mind:

1. Human connection is at the heart of communication

Even without speaking the local language, it’s possible to communicate through gestures, facial expressions, and shared daily experiences.
Kindness and curiosity often matter more than language fluency.

2. Use of French, English, or another common language

In some destinations, host families speak French, English, or another international language.
Before your stay, you’ll be able to talk with your host family to check if you share a common language.

3. A great opportunity to learn

Living in immersion is one of the best ways to pick up a new language.
Even without prior experience, you’ll naturally absorb everyday words and expressions.

4. Support to help you communicate

A local community member may help with initial communication if needed.
Some families, already used to hosting travelers, may also feel more comfortable with non-verbal exchanges.

What does the host family’s compensation cover?

The compensation, paid directly by the traveler to the host family, covers several key aspects of the immersive stay.

1. Accommodation within the family home

The traveler is hosted in a suitable space within the household — this might be a private room, a traditional hut, or another dedicated area, depending on local standards.

2. Meals and shared daily life

The compensation usually includes meals, shared with the family.
Mealtimes are a key moment of cultural exchange, where travelers discover local food habits and traditions.

3. The family’s time and presence

Host families dedicate time to welcoming and integrating the traveler.
This includes:

  • Explaining local customs and practices

  • Guiding the traveler through some daily activities

  • Introducing them to other community members

4. Daily expenses

The contribution also helps cover indirect costs related to hosting:

  • Buying extra food

  • Maintaining guest spaces

  • Access to water and electricity, when applicable

5. Fair and direct economic support

Unlike traditional tourism circuits, this compensation goes directly to the family — with no intermediaries.
It provides a fair and direct income, valuing their hospitality and involvement in the Doxandem project.

Can I choose my host family?

No, travelers do not directly choose their host family.
Doxandem works on a rotation system, where families host travelers in turn, according to a schedule organized by the local branch.

Why this system?

  • To ensure a fair distribution of stays among families

  • To avoid over-soliciting certain families and maintain quality hosting

  • To preserve the authenticity of the exchange by leaving room for discovery and adaptability

How is the host family assigned?

Before your arrival, the local branch assigns you a family based on availability and the organization in place.

What if I have specific needs?

If you have particular requirements (dietary, medical, or other needs), you can inform the local branch ahead of time.
They will do their best to match you with a suitable family — though specific choices cannot be guaranteed.

  • Organization & Logistics
  • Funding & Social Impact

Who is responsible for booking the flight?

Booking your flight is entirely up to you.
Doxandem does not handle flight purchases or travel arrangements.

1. Full freedom in choosing your flight

Each traveler is free to choose:

  • The airline that suits them best

  • Travel dates and times based on their schedule and budget

  • Departure and arrival airports, depending on available options

2. Advice and guidance if needed

While Doxandem doesn’t book flights, we can offer advice on:

  • The most convenient airports for reaching your destination

  • The best times of year to travel affordably

  • Local transportation options to reach your host family after arrival

3. Coordination with your host family

Before buying your ticket, we recommend contacting your host family to agree on an arrival date and plan your welcome on site.

What are the administrative requirements (visa, vaccines, insurance)?

Administrative requirements vary depending on the destination.
It is the traveler’s responsibility to ensure that all documents and health requirements are in order before departure.
Here are the main points to consider:

1. Visa and entry authorization

Some destinations require a visa to enter the country.
The type of visa depends on the length of stay (short stay, long stay, tourist visa, etc.).
We recommend checking the official website of the embassy or consulate of your destination for accurate information.

2. Vaccinations and health

Some countries require mandatory vaccinations, such as yellow fever in several African regions.
Other vaccines are highly recommended — such as hepatitis A and B, typhoid, or rabies, especially for longer immersive stays.
It’s advisable to book an appointment at an international travel health center for personalized recommendations based on your destination.

3. Travel insurance

Doxandem does not include travel insurance with membership.
Each traveler must take out their own personal insurance, which should cover:

  • Medical expenses and hospitalization

  • Emergency repatriation

  • Civil liability abroad

  • Trip cancellation or interruption (optional)

4. Additional documents and precautions

  • Check your passport’s validity (at least 6 months beyond your return date is often required)

  • Scan important documents (passport, visa, vaccination record, insurance) and store them online or on your phone

  • Check for specific entry requirements (health restrictions, PCR tests, etc.)

Can I travel with friends or family?

Yes, it’s possible to travel with friends or family — but in most cases, each traveler is hosted individually in a different family.

1. Individual hosting for a truly immersive experience

In most cases, host families welcome only one person at a time.
This allows for a deeper immersion, where the traveler fully integrates into the daily life of the family, without recreating a bubble with their travel companions.

2. Staying in different families within the same community

If you’re traveling with others, each person can be hosted by a different family within the same village or community.
This way, everyone enjoys an authentic experience while staying close to their group.

3. Full freedom to meet up

Even if you’re staying separately, you’re free to move around as you wish.
You can meet up, spend time together, and plan activities outside of your host families.

4. A balance between independence and sharing

This approach allows each person to live a personal immersion while still sharing meaningful moments with their loved ones.
Everyone gets a unique experience — with the option to stay connected to the group if they choose.

Is there on-site support if needed?

Yes, each destination has a local branch that can be contacted if needed.

1. Support available at any time

The local branch is made up of people who live in the area and know the region, the host families, and the travelers.
They can step in to:

  • Answer questions or concerns on-site

  • Help with logistical issues or adaptation challenges

  • Guide the traveler in case of medical or administrative needs

2. Assistance in case of emergency

If a more serious issue arises (health, safety, major unexpected event), the local team can:

  • Connect you with medical services or local authorities

  • Help arrange an early departure if necessary

  • Act as a mediator in case of misunderstanding with the host family

3. A reassuring but non-intrusive presence

The local branch is there to ensure a smooth and safe experience — but only steps in if the traveler requests it.
Autonomy remains at the heart of the stay, and everyone is free to manage their immersion as they see fit.

How is the membership fee used?

The monthly contributions from Doxandem members are essential to the proper functioning of the project and its local impact.
They are allocated across three main areas:

1. Supporting local solidarity projects

A portion of the fees is directly invested in community-led initiatives in the regions that welcome travelers.
These projects may include:

  • Education: support for schools, school supplies, access to training

  • Access to clean water and energy

  • Economic development: support for small producers and local crafts

  • Environment: natural resource preservation, reforestation, waste management

2. Development and operation of Doxandem

Doxandem is an independent structure, funded only by its members — with no ads or external financing.
The contributions help:

  • Maintain and improve the website and matching platform

  • Develop new destinations and expand the host family network

  • Communicate and promote the project to attract new members

  • Coordinate the local branches that ensure the quality and smooth running of each stay

3. Administrative and logistical costs

Part of the fees also covers essential operations, such as:

  • Administration and accounting of the organization

  • Management and coordination tools

  • Travel required to identify and follow up with host families

A transparent and solidarity-based model

Doxandem is committed to transparent financial management, with regular updates on how the funds are used and the projects they support.

What local projects are funded by Doxandem?

The projects funded by Doxandem are directly connected to the needs of the communities that welcome travelers.
They are selected together with the local branch and community members to provide concrete and lasting support.

1. Education and training

  • School supplies and equipment for local schools

  • Support for teachers and improvement of school facilities

  • Access to training for youth and adults (crafts, agriculture, digital skills, etc.)

2. Access to clean water and energy

  • Installation of wells and filtration systems to ensure safe drinking water

  • Implementation of solar energy solutions for homes and schools

3. Economic development and empowerment

  • Support for small-scale producers and local artisans

  • Funding micro-projects to help families develop sustainable activities

  • Creating training spaces for women and youth

4. Environment and living conditions

  • Reforestation and sustainable resource management

  • Awareness campaigns on recycling and waste management solutions

  • Projects focused on sustainable farming and permaculture

A member-driven model

Doxandem members can follow the progress of these projects and, if they wish, contribute directly to their funding or take part in their implementation during their stay.

Can I choose which solidarity project I contribute to?

No — members’ contributions are pooled and distributed according to the needs identified on the ground by the local branch and the community.
This collective approach ensures fair and effective fund allocation based on each host community’s priorities.

Why are contributions distributed collectively?

  • To avoid concentrating funds on a few projects at the expense of other essential needs

  • To support the most urgent and impactful initiatives, based on local realities

  • To promote a fair and solidarity-based model, where every project receives appropriate support

How can I follow the impact of my contribution?

Even if you don’t choose the specific project your membership funds, Doxandem regularly shares updates on the initiatives supported. You can:

  • Read impact reports detailing how funds are used

  • Follow project progress via our platform and social media

  • Connect with local teams and project beneficiaries during an immersive stay

Can I support a specific project?

Yes — beyond your monthly contribution, you can make an additional targeted donation if a particular project is meaningful to you.
These donations complement the collective funding and help accelerate or expand specific actions.

Is Doxandem an NGO or a business?

Doxandem is a non-profit association — not a business, and not a traditional NGO.

1. A model based on collective commitment

Doxandem operates through a monthly membership system. This commitment allows us to:

  • Fund concrete solidarity projects in host communities

  • Offer members unlimited access to immersive stays

  • Run the project without relying on public subsidies or external funding

2. An alternative to traditional NGOs

Unlike classic NGOs, Doxandem does not rely on constant fundraising campaigns or public grants.
Members are at the heart of the project, and their active involvement ensures both financial independence and the effectiveness of our actions.

3. Not a commercial business

Doxandem is not designed to generate commercial profit.
It follows a solidarity-based, circular economy model — where contributions directly support local projects and give members the opportunity to travel through meaningful immersion.

  • Terms & Safety
  • Cancellations & Changes

What are the criteria for becoming a member?

Doxandem is an open community, accessible to anyone who shares its values.
Joining is simple and based on a few essential criteria:

1. Be at least 18 years old

Membership is open to individuals aged 18 and over.
Minors may take part in a stay, but only if accompanied by a responsible adult.

2. Embrace Doxandem’s values

By becoming a member, each person commits to respecting the project’s principles:

  • Showing respect toward host families and local communities

  • Understanding that the stay is an immersive experience, not a tourist service

  • Accepting the principle of direct payment to host families, ensuring a fair exchange

3. Subscribe to the monthly contribution

Membership is based on a €10/month contribution, which gives access to immersive stays and supports local projects.
This subscription is non-binding and can be paused or canceled at any time.

4. Be autonomous in planning your trip

Each member is responsible for organizing their own flight and handling administrative requirements (visa, insurance, vaccinations).
Doxandem and the local team can offer guidance, but the traveler remains independent.

Is Doxandem accessible to everyone?

Yes, Doxandem is open to all — but certain aspects of the project require taking a few realities into account before joining an immersive stay.

1. A community open to all adults

Membership is available to anyone aged 18 or over.
Minors can participate in a stay, but only if accompanied by a responsible adult.

2. An immersion that requires openness and adaptability

Doxandem is not a typical tourist experience. It’s based on sharing and integrating into daily local life, which requires:

  • The ability to adapt to the living conditions of host families

  • A willingness to learn from and connect with the local community

  • A respectful mindset, without expectations of comfort or personalized service

3. Potential constraints depending on the destination

Some destinations may present specific challenges:

  • Transport & access: certain places are remote and may require long or uncomfortable journeys

  • Living conditions: access to water, electricity, or internet may be limited in some areas

  • Climate & environment: it’s important to be aware of local conditions (heat, humidity, etc.)

4. Inclusivity and accessibility for people with disabilities

Doxandem aims to be as inclusive as possible, but some destinations may lack infrastructure for people with reduced mobility.
Before traveling, it’s recommended to contact the local branch to assess together what accommodations may be possible based on your specific needs.

Is insurance included?

No — insurance is not included in the Doxandem membership.
Each traveler is responsible for purchasing their own travel insurance tailored to their stay.

1. Why take out travel insurance?

Immersive travel means adapting to a different environment, sometimes with limited medical infrastructure.
Insurance helps cover:

  • Medical expenses and hospitalization in case of illness or accident

  • Emergency assistance and repatriation if needed

  • Civil liability in case of damage to others

  • Lost or stolen luggage (optional)

  • Trip cancellation or interruption (optional)

2. How to choose the right insurance?

It’s a good idea to compare different providers and check:

  • Coverage limits for medical care

  • Whether local activities (e.g. hiking, sports) are included

  • Coverage of pre-existing conditions, if applicable

3. Can Doxandem recommend an insurance?

Doxandem does not sell insurance, but can point you toward suitable options depending on your destination.

How is traveler safety managed?

Traveler safety is a top priority for Doxandem.
Even though each stay is experienced independently, several measures are in place to ensure a safe and supportive travel environment.

1. Careful selection of host families

Families are chosen based on local recommendations and assessments conducted by the local branch. This selection ensures:

  • A stable and secure environment

  • A welcoming family setting for the traveler

  • A relationship built on mutual trust between families and guests

2. A local branch available on site

Each destination has a local team that can be contacted at any time if needed.
Their role includes:

  • Supporting travelers in case of difficulty

  • Mediating in case of communication issues with the host family

  • Helping connect with medical or administrative services when necessary

3. Clear guidelines for travelers and host families

Before departure, travelers receive practical recommendations regarding:

  • Local customs to avoid misunderstandings

  • Areas to avoid, depending on the local context

  • Emergency contact information (hospital, embassy, local branch)

4. Freedom of movement guaranteed

Travelers are not expected to stay with their host family 24/7.
They are free to:

  • Move around as they wish

  • Meet up with other Doxandem members in the area

  • Request a host family change if they feel uncomfortable (with support from the local team)

5. Shared responsibility

While Doxandem cannot guarantee zero risk, travelers are encouraged to act responsibly by following safety recommendations and taking out appropriate travel insurance covering potential medical emergencies.

Can I pause or cancel my membership?

Yes — Doxandem membership is non-binding, which means you can pause or cancel your subscription at any time.

1. How do I cancel my membership?

Cancellation is simple and can be done directly through your member account. Once canceled:

  • Your monthly payment stops at the next billing cycle

  • You lose access to immersive stays and community member benefits

  • You’re free to rejoin anytime without restrictions

2. Can I temporarily pause my membership?

If you don’t want to cancel permanently, you can choose to pause your subscription. This allows you to:

  • Take a break without losing your member history

  • Resume your membership anytime without needing to sign up again

3. Are there any fees for canceling or pausing?

No — there are no fees or penalties for canceling or pausing your membership.

What happens if I need to cancel a trip?

If you need to cancel a planned trip with Doxandem, you’re completely free to do so.
Here’s what to expect and the steps to take depending on your situation:

1. Inform the host family and local branch

Doxandem is based on a direct exchange with host families.
Out of respect for your hosts, it’s important to let them know as early as possible if you cancel, so they can adjust accordingly.

  • Contact your host family directly if your stay was already confirmed

  • Notify the local branch so they can reorganize as needed

2. Flight tickets and incurred costs

Doxandem does not handle flight bookings — you’re responsible for managing any cancellations or changes.
Depending on your airline, you may be able to:

  • Request a refund (if your ticket is flexible or refundable)

  • Change your flight, possibly with extra fees

If you have travel insurance, some costs may be reimbursed depending on your policy (e.g. illness, major unforeseen events).

3. Impact on your membership

Canceling a trip does not automatically cancel your Doxandem membership.
You remain a member and can plan another stay later.
If you don’t intend to travel soon, you’re free to pause or cancel your subscription at any time.

4. Can I reschedule my stay?

Yes — you can plan another trip whenever you’re ready.
Just get back in touch with the host family or the local branch to agree on new dates.

What if I don’t feel comfortable with my host family once I arrive?

Doxandem is built on immersion and cultural exchange — but sometimes adaptation can be challenging, or the connection with a host family might not meet your expectations.
If that happens, there are several options available.

1. Talk to a local branch representative

If you feel uncomfortable or are struggling to adapt, the first step is to reach out to the local branch. They can:

  • Listen and help you understand the situation

  • Act as a mediator in case of communication issues with the family

  • Suggest adjustments to improve your stay

2. Change host families if needed

If, despite the local team’s support, you still don’t feel comfortable, it’s possible to switch to another host family — depending on local availability.

3. If you realize the concept isn’t for you

In some cases, you may find that immersive travel isn’t the right fit for you. If that’s the case, you’re free to arrange alternative accommodation on your own.

  • If the host family has not done anything wrong, Doxandem does not cover the costs of an alternative stay

  • The local branch can suggest appropriate options, but organizing and paying for the new accommodation is the traveler’s responsibility

Can I change my travel dates after booking?

Yes — it’s possible to change your travel dates, but it must be done in agreement with the host family and the local branch.

1. Changing your dates before departure

If you want to modify your dates before arriving:

  • Contact your host family directly to check their availability

  • Inform the local branch so they can adjust the organization if needed

  • Update your flight booking according to the new dates (at your own expense)

2. Changing your stay while on site

If you wish to shorten or extend your stay after arrival:

  • Discuss it with your host family to see if it’s feasible

  • The local branch can help you find another solution if needed

  • The family’s compensation will be adjusted based on the actual length of stay

3. If the change isn’t possible

Some families may not be available on your new preferred dates. In that case, the local branch can help:

  • Find an alternative host family, if possible

  • Organize an early departure if you need to shorten your stay

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